Returns

No change of mind refund

Toyworld Pakenham does not give a refund or replacement if a customer simply changes their mind about a product.

Under the Australian Consumer Law, the customer is only entitled to a refund or replacement for a major problem with a product covered by consumer guarantees. If the purchased item is faulty we offer a replacement or money back

Exchange or credit note - Credit note is valid for 6 months

https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund